1. Introduction

Called To Lead Strategies (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, disclose, and protect your personal data when you interact with our website, services, and communications. This Policy complies with applicable federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA), the Virginia Consumer Data Protection Act (VCDPA), the Colorado Privacy Act (CPA), the Connecticut Data Privacy Act (CTDPA), and the Utah Consumer Privacy Act (UCPA).

2. Information We Collect

We may collect the following types of personal information:

• Personal Identifiers: Name, email address, phone number, mailing address, company name, job title.
• Account Information: Username, password, and account preferences.
• Technical Data: IP address, browser type, operating system, device type, location data, referring URLs.
• Usage Data: Information on how you use our website or services, including time spent on pages, links clicked, and pages viewed.
• Communication Data: Contents of messages or inquiries you send through contact forms, emails, or other communication methods.

We collect data directly from you and automatically through cookies, analytics tools, and forms on our site.

3. Use of Information

Your information is used to:

• Provide and improve our services.
• Communicate with you about updates, promotions, and announcements.
• Process payments and fulfill service orders.
• Secure our website and detect or prevent fraud or abuse.
• Respond to your inquiries or support requests.
• Comply with legal and regulatory obligations.

4. Sharing of Information

We do not sell your personal data. However, we may share your information with:

• Service Providers under contractual obligations (e.g., payment processors, IT providers).
• Legal Authorities when required by law or to protect our rights.
• Business Transfers in the event of a merger, acquisition, or reorganization.

All third parties are required to handle your information securely and lawfully.

5. Your Privacy Rights

You may exercise the following rights based on your state of residence:

A. General Rights (Applicable to All U.S. Users)

• Right to access your data.
• Right to correct inaccurate information.
• Right to delete your personal information.
• Right to withdraw consent at any time.

B. California (CCPA/CPRA):

• Right to know categories of personal data collected and shared.
• Right to opt-out of the sale or sharing of personal information.
• Right to limit use of sensitive personal information.
• Right to non-discrimination for exercising your privacy rights.

California residents may submit requests by emailing Security@CalledToLeadStrategies.com with the subject “California Privacy Rights Request.”

C. Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA):

• Right to confirm processing of personal data.
• Right to data portability.
• Right to opt out of targeted advertising and profiling.
• Right to appeal a decision regarding a data rights request.

These rights can be exercised via our email above, with proof of residency.

6. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze site traffic, and deliver personalized content. You may control cookies through your browser settings or opt-out options provided on our site.

7. Data Security

We employ industry-standard administrative, technical, and physical safeguards to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal data only as long as necessary for the purposes described above, or as required by law. Once data is no longer required, it is securely deleted.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from minors without verifiable parental consent.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the effective date will be updated. Continued use of our services after any changes constitutes acceptance of those changes.

11. Contact Us

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For questions, requests, or concerns regarding this Privacy Policy or your data, contact us at:

📧 Email: Security@CalledToLeadStrategies.com