1. Overview

At Called To Lead Strategies, we are committed to delivering professional-grade coaching, consulting, training, and educational services. To maintain fairness and clarity in our operations, this No Refund Policy applies to all users, including those in the United States and internationally.

By completing a transaction with Called To Lead Strategies, you acknowledge and agree to abide by the terms outlined below.

2. All Sales Are Final

All payments, donations, and class registrations are final and non-refundable, including but not limited to:

• Online courses, webinars, or coaching program
• Event or workshop registrations
• Digital products (PDFs, videos, downloads)
• Strategy sessions or consulting retainers
• Monthly or one-time financial contributions
• Deposits or prepayments

No refunds will be issued for any reason unless explicitly required by law.

3. Non-Transferable & Non-Exchangeable

Purchases are non-transferable and non-exchangeable. Enrollments or payments cannot be moved to another individual, program, or date once confirmed.

4. No Exceptions

Refunds will not be granted for:

• Failure to attend or complete services
• Changes in personal schedule or circumstances
• Misunderstanding of service descriptions
• Dissatisfaction with service delivery or materials
• Inability to use or access our online platform
• Technical difficulties not caused by our system

Our services are clearly described, and clients are responsible for reviewing them before purchasing.

5. U.S. State-Specific Requirements (Special State Disclosures)

We comply with applicable consumer protection laws across all 50 states. However, under California, Virginia, Colorado, Connecticut, and Utah privacy and consumer protection laws, we further affirm that:

• No refunds are issued unless legally mandated under these state laws.
• Users in these states may contact refunds@calledtoleadstrategies.com to inquire about their statutory rights or submit a written dispute.
• If any local law requires a limited cooling-off period or refund eligibility for specific digital products, we will honor such rights as narrowly defined by law.

6. International Users

For users in the EU/EEA, UK, Canada, and other international jurisdictions:

• We respect applicable privacy and consumer laws (e.g., GDPR, UK GDPR, PIPEDA), but by purchasing our services, you agree to U.S. law as the governing law, with jurisdiction in the State of Florida.
• Refunds are not available, unless a mandatory right exists under your national law for specific digital product or service categories.
• You are responsible for understanding how your local consumer protection laws apply to cross-border digital services.

7. Platform Use Is Mandatory

All services are delivered digitally via our secure online platform. Failure or refusal to use the system does not qualify you for a refund. Our platform is the exclusive method of delivery for all:

• Learning modules
• Communications
• Assignments and coaching
• Digital materials

It is your responsibility to maintain access and use a compatible device and internet connection.

8. Disputes & Resolution

All users, regardless of residency, agree to resolve disputes via binding arbitration under Florida law. You waive the right to chargebacks or payment reversals unless permitted under law.

9. Policy Updates

We may amend this policy at any time. All updates will be published with a revised effective date.

10. Questions

If you have questions about this policy or believe an exception is required under your legal jurisdiction, please contact:

11. Governing Law & Jurisdiction

If you have questions about this policy or believe an exception is required under your legal jurisdiction, please contact:

📧 Email: refunds@calledtoleadstrategies.com